Following on from the London event of the same name, Social CRM (New York) will explore the latest tools and techniques for implementing social CRM (“SCRM”). How are companies capturing and managing social media data? How can we integrate social media into sales, marketing, research, strategy-making and customer communications processes? How can we store social [...]

Following on from the London event of the same name, Social CRM (New York) will explore the latest tools and techniques for implementing social CRM (“SCRM”). How are companies capturing and managing social media data? How can we integrate social media into sales, marketing, research, strategy-making and customer communications processes? How can we store social [...]

We’ve been inundated with requests to hold a training and strategy event for C-level execs, so here it is! Hosted an exclusive London venue, featuring several world-renowned social media experts, and including a gourmet lunch and high-value networking, this is the ultimate social media event for Directors and CEOs. Places are limited, so we advise [...]

Over 200 brands and agencies, bloggers and journalists attended this Social Media Marketing 2010 (New York), so we expect a sell-out in 2011. This time around we’ll be pushing the boundaries further and exploring the latest in social media marketing innovation, as well as the tools and techniques that have proved their value in the [...]