Social Media Monitoring

Following on from the London event of the same name, Social CRM (New York) will explore the latest tools and techniques for implementing social CRM (“SCRM”). How are companies capturing and managing social media data? How can we integrate social media into sales, marketing, research, strategy-making and customer communications processes? How can we store social [...]

Over 200 brands and agencies, bloggers and journalists attended this Social Media Marketing 2010 (New York), so we expect a sell-out in 2011. This time around we’ll be pushing the boundaries further and exploring the latest in social media marketing innovation, as well as the tools and techniques that have proved their value in the [...]

Monitoring Social Media 2011 (San Francisco), proved hugely popular, so we’ll be inviting the finest minds in monitoring back to San Francisco for an update on this fast-paced industry. Once again we’ll be highlighting the best tools and techniques for listening and measurement. Topics covered will include: sentiment detection, influencer analysis, how to measure social [...]

Following Monitoring Social Media Paris, we’re returning to this fine city with our most popular conference. Social Media Marketing (Paris) will cover all the essentials of social media marketing: Twitter, Facebook, location-based marketing, viral techniques, blogging, video marketing, case studies ROI, tools and tracking. Buy your ticket at http://www.socialmediamarketing.co.uk/