Social CRM one of the hot topics of 2011. What is social CRM anyway and how will it effect business? We aim to explore these questions and many more with a one day event in central London.
Social CRM (London) will explore the latest tools and techniques for implementing a successful Social CRM strategy. We will look at how companies are managing social media communications, how they are integrating social media into their sales, marketing and research processes, and how they are storing and managing data between teams.
Find out more at http://www.socialmediamarketing.co.uk/socialcrm/